Posts Tagged ‘Heathrow’
How big is our Willie?
Obviously Willie Walsh’s British Airways PR people – sorry, make that ‘corporate communications’ – have told their boss to keep appearing before the cameras to take full responsibility for the wreckage of BA’s reputations which is Terminal 5.
They are wrong. The right line to take would be: “I take full responsibility – and I will stay on as chief executive only so long as it takes to return the last missing bag to the last bedraggled BA passenger. Then I shall resign, without taking any severance pay or any of my bloated pension or other benefits.”
That would be the act of a big man and would be the first step in the rehabilitation of both Willie’s and BA’s reputation.
Phillip Oppenheim
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